At Experience Guatemala, we respect and protect the privacy of our users and clients. This Privacy Policy explains how we collect, use, and protect information submitted through our website forms.

Information We Collect

Through our web forms, we may collect the following information:

• Full name

• Email address

• Phone number / WhatsApp

• Nationality (if applicable)

• Travel dates and number of passengers

• Travel preferences and requested services

• Any additional information voluntarily provided by the user

Use of Information

The information collected is used solely to:

• Respond to inquiries and information requests

• Prepare personalized quotes

• Organize and operate tours, transfers, and travel services

• Communicate before, during, and after the trip

We do not use the information for purposes other than those described above.

Data Protection

We implement reasonable security measures to protect personal information against unauthorized access, misuse, loss, or disclosure. Access to personal data is limited to authorized personnel only.

Information Sharing

Personal information may be shared with local service providers (such as guides, transportation companies, hotels, or operators) only when necessary to properly deliver the requested service.
Experience Guatemala does not sell or rent personal information to third parties.

Communications

By submitting a form, the user agrees that Experience Guatemala may contact them via email, phone call, or WhatsApp to follow up on their request. Users may request to stop receiving communications at any time.

Information About Minors

Any information related to minors must be provided by parents or legal guardians and will be used exclusively for organizing the requested service.

User Rights

Users may request access to, correction, or deletion of their personal information by contacting us through our official communication channels.

Changes to This Policy

Experience Guatemala reserves the right to update this Privacy Policy at any time. Any changes will be published on this section of the website.